At McMillan Capital Partners, we are committed to supporting businesses with accessible and reliable financial solutions. This Client Charter outlines our promises to you and reflects the values that define the way we do business.
We are dedicated to delivering a service that is:
1. Trustworthy and Transparent
We build lasting relationships based on trust, integrity, and honesty. We will always provide clear, straightforward information so you can make informed financial decisions.
2. Professional and Efficient
You can expect responsive, knowledgeable, and respectful service from our team. We understand the urgency of business finance, so we promise fast decisions and efficient processes without compromising quality.
3. Fair and Inclusive
We treat all clients fairly and equally—regardless of gender, ethnic background, sexual orientation, religious beliefs, or any other characteristic. Every client is valued and respected.
4. Straight-Talking and Solutions-Focused
We don’t use jargon. We speak plainly and directly so that our clients always know where they stand. Our goal is to find the right solution for your business needs.
To help us serve you better, we ask that you:
Privacy Policy
This Privacy Policy is effective from 31st July 2025.
1.General Information about us
1.1 This Privacy Policy applies to all personal information processing activities carried out by McMillan Capital Partners Inc. McMillan Capital Partners Inc is a private company limited by shares. McMillan Capital Partners Inc is a data controller in respect of personal information that we process in connection with our business (including the products and services that we provide).
1.2 In this notice, references to “we”, “us” or “our” are references to McMillan Capital Partners Inc and any of its subsidiaries.
1.3 We respect individuals’ rights to privacy and to the protection of personal information and are committed to safeguarding the privacy and security of the information we collect. The purpose of this Privacy Policy is to explain how we collect and use personal information in connection with our business. We may update our Privacy Policy from time to time, by communicating such changes to you and publishing the updated Privacy Policy on our website https://mcmillancp.com. We encourage you to visit our website regularly to stay informed of the purposes for which we process your information, your rights to control how we process it and the information we process.
2.Important information about this privacy statement
2.1 This Privacy Policy sets out the basis, on which any personal data you provide to us, or we collect from you through our website(s), our Applications and Services, or our operating partners will be processed by us.
2.3 If you do not agree with this Privacy Policy, you should not conduct business with us.
3.Collection of your personal data
3.1 We collect your personal data in order to:
4.How we protect and manage your personal data
4.1 We take appropriate measures to ensure confidentiality of all information, both paper and electronic required for the operation of our business. This includes protecting data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, and unauthorised or unlawful storage, processing, access or disclosure.
4.2 We take all reasonable measures to ensure that your personal data is only accessed by authorised personnel for legally authorised purposes.
4.3 We only use personal data in our possession for its intended, specific and authorised purpose.
4.4 Your personal data is retained and maintained in accordance with applicable Data Protection and Privacy laws and regulations. Upon request by you, we will amend the personal data we hold if factually incorrect or incomplete and provide you with a copy of any personal data held by us.
5.Third parties and your data
5.1 We will not share your information with anyone outside of McMillan Capital Partners Inc. or any of its subsidiaries except:
If you ask us to, we will share information with any third party that provides you with professional services. If you ask a third-party provider to provide you with professional services, you’re allowing that third party to access information relating to the business you conduct with us. We are not responsible for any such third party’s use of your information, which will be governed by their agreement with you and any privacy statement they provide to you.
6.Information we collect from you
6.1 Our customers are predominantly businesses and may include individuals in the case of sole traders. The information we receive and collect from prospective and live customers is strictly related to our customers and the services we provide and execute. The information we collect may include but is not limited to; financial information, ID for the applicant and or Director and contact details. The above information and any contact or enquiry you make will be stored by us in line with our data retention policy.
6.2 When you visit our website(s) or use any of our Applications we collect your IP address and other information such as the domain and host from which you access the internet, the browser and browser version, the operating system, and type of device. We do so in order to administer our services and optimise our websites and Applications for you and to diagnose problems with our website(s) or Applications. We also use the information to assist in the fight against fraudulent or malevolent use of the Account and to ensure a better user experience. We may also employ location services to determine your approximate location for validation purposes.
6.3 “Cookies” are small pieces of information that are stored by your browser on your device. Like most websites and applications, we use cookies to keep track of your activity and enhance your experience. We also use cookies to assist us in the fight against fraud or malice. If you wish to disable these cookies, the “help” section of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of our Applications or website(s).
7.Your personal data rights
7.1 You have a right to the following (unless it conflicts with another legal obligation):
7.2 Any such request should be made to us by email to: Customer Services, McMillan Capital Partners Inc, contactus@mcmillancp.com
8.Retention of your personal data
8.1 We will retain your information for no longer than is necessary for the purpose for which it was obtained by us or as required or permitted for legal, regulatory, fraud prevention and legitimate business purposes, including, if relevant, to deal with any claim or dispute that might arise in connection with the services you receive from us.
8.2 We do not sell or rent your personal data to any third parties for marketing purposes.
10.Changes to this Privacy Statement
10.1 We continue to review our controls and processes to ensure that they are effective in meeting our commitments to our customers. We reserve the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the laws and regulations of the jurisdictions within which we operate.
This Privacy Statement is effective from 31stJuly 2025.
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